Hannahpumpkin ensures you will receive your item on time and as described.
REFUND GUARANTEE:
If you didn’t receive your product, we guarantee to refund your payment.
If your item is significantly different from the description, you can
- A: Return it and get a full refund
- B: Get a partial refund and keep the item
ON TIME DELIVERY GUARANTEE:
We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date. If you do not receive your purchase within the promised delivery time, you can ask for a full refund before order completion.
YOUR PURCHASE IS PROTECTED IF
- The item was purchased on our platform.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
- Your item is returned due to customs duties (customs clearance/taxes are not included).
CONTACT:
Open communication with us via support@hannahpumpkin.com to discuss your problem.