Hannahpumpkin ensures you will receive your item on time and as described.
If you didn’t receive your product, we guarantee to refund your payment.
If your item is significantly different from the description, you can
- A: Return it and get a full refund
- B: Get a partial refund and keep the item
ON TIME DELIVERY GUARANTEE:
We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date. If you do not receive your purchase within the promised delivery time, you can ask for a full refund before order completion.
YOUR PURCHASE IS PROTECTED IF
- The item was purchased on our platform.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
- Your item is returned due to customs duties (customs clearance/taxes are not included).
Open communication with us via email@example.com to discuss your problem.